Some restrictions apply, see our full Returns Policy. An original receipt or gift receipt is required-our stores will not accept returns or exchanges without a receipt or proof of purchase. In-Store Purchases: Please visit your local store to make a return. For oversized items and quick-ship furniture, please call us for more details. Online Purchases: Our customer care associates are ready to help, please call 1-85 or visit your local Pottery Barn Kids store to make a return.
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